Schweizerhof Zermatt - A Small Luxury Hotel, Zermatt
197US$
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Key details
About the Hotel
Bahnhofstrasse 5,
Zermatt,
Switzerland,
CH-3920,
Valais
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
445 sq. feet
Bed options:
1 King Size Bed
Mountain view
Coffee machine
Heating
room details
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Junior Suite
Max:
2 persons
400 sq. feet
Bed options:
1 King Size Bed
Mountain view
Coffee machine
Heating
room details
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Suite
Max:
2 persons
540 sq. feet
Bed options:
1 King Size Bed
Mountain view
Coffee machine
Heating
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- 24-hour security
- Baggage storage
- Locker room
- Ski storage
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Ski school
- Hiking
- Cycling
- Tennis court
- Pool tables
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Pet amenities available
- Room service
- Housekeeping
- Ski equipment rental
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Beauty treatment
- Back massage
- Full body massage
- Foot massage
Room features
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- iPad
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Location
Bahnhofstrasse 5,
Zermatt,
Switzerland,
CH-3920,
Valais
Map view
street view
Bahnhofstrasse 5,
Zermatt,
Switzerland,
CH-3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
1.3
mi
Moosstrasse
Gorner Gorge
1.1
mi
Sunnegga
1.6
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.2
mi
Amusement & Theme Parks
Forest Fun-Park Zermatt
4400 ft
Beach
Leisee
1.3
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.0
mi
Garden
Ricola Herb Garden
1.3
mi
Garden
Dossen Glacier Garden
2.0
mi
Zmutt Glacier
1.9
mi
Zmutt
1.8
mi
Bridges
Hangebrucke
2.0
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.2
mi
Weiler Zmutt
Kapelle Mutt
1.8
mi
Beach
Grunsee
2.2
mi
Nearby
Museums
Matterhorn Museum
1400 ft
Cemetery
Mountaineer's Cemetery
1500 ft
Church
St Peter's English Church
900 ft
Bridges
Photopoint Kirchbrucke bridge
1500 ft
Church
Parish Church of St. Mauritius
1600 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Stellisee 3920 Zermatt
Stellisee
500 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1200 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1600 ft
Murmeli Brunnen
600 ft
Denner Partner
1200 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1300 ft
Restaurants
Steakhouse 'zur alten Muhle'
200 ft
Bahnhofstrasse 18
Biner Backerei-Konditorei
200 ft
Bahnhofstrasse 7a
Walliserkanne
500 ft
32 Bahnhofstrasse
Republic Zermatt
500 ft
Brantschenhaus 18
Baeckerei
300 ft
Bahnhofstrasse 28
Restaurant Continental
400 ft
Brantschenhaus 3 Hotel Continental
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
8.6
Location
9.8
Service
8.6
Dining
8.6
Billy
United States of America,
March
2025
6.0/10
My stay at Schweizerhof Zermatt was mostly enjoyable. The newly renovated atmosphere was stylish, and with the amazing food options, I felt well taken care of, but the breakfast staff could really improve their service. I was also a bit surprised by how loud the music from the lobby was at night, which was distracting when trying to relax in my room.
Rooms
9.0
I loved my room, which was freshly renovated and featured a Dyson hairdryer and a Nespresso machine. The comfortable bed made for great nights of sleep, though I did notice it was a bit smaller than I expected.
Service
7.0
The front desk and housekeeping teams were fantastic and attentive, but I had a negative experience with a couple of the breakfast staff who were not very polite.
Location
10.0
Absolutely loved the location! It was super convenient—just a short walk from the Gornergrat train station and the town center. Perfect for exploring Zermatt and getting around.
Dining
8.0
The breakfast buffet was solid, offering a nice variety, but I didn't always feel welcome when asking for specific items. Dinner was lively and the atmosphere was fantastic, especially with the live music.
Facilities
8.0
The hotel itself had great amenities, including a relaxing spa. However, the shower was really slippery, which made me uneasy during my shower. Overall, the convenience of room service and ski rentals was a big plus.
J.
United States of America,
February
2025
7.2/10
I had a week-long stay at Schweizerhof Zermatt over New Year's and while the hotel offered a relaxing spa and a cozy atmosphere, my experience was mixed. On the upside, the location was perfect, just a quick walk from the train station, and the breakfast selection was excellent. However, our room was uncomfortably warm with no AC, and noisy crowds outside kept me awake. Overall, it was a nice trip, but the lack of cooling made it tough to truly enjoy.
Rooms
7.0
My junior suite was stylish and had a great view of the Matterhorn, but it felt a bit cramped with not much soundproofing, so I was disturbed by noise from neighboring rooms.
Service
8.0
The staff were friendly and attentive, with the concierge, Jose, providing especially great local tips. Unfortunately, there were some communication issues regarding noise disruptions.
Location
9.0
Centrally located on the main street, it was super easy to catch the train and access nearby attractions, which I loved.
Dining
9.0
Breakfast was fantastic with a variety of options, and the dinner at Schweizerhof Kitchen was a standout experience.
Facilities
8.0
The spa was a lovely retreat after long days out, but the noise from the bustling lobby area wasn't ideal for relaxation.
Carlos
United States of America,
February
2025
6.4/10
My stay at Schweizerhof Zermatt was overall wonderful, with a gorgeous room that had a stunning Matterhorn view. The dining experience was really good, especially at the lobby restaurant where I enjoyed two dinners. However, there were some minor hiccups with the app for meal reservations and the soundproofing between adjoining rooms could be improved.
Rooms
9.0
I loved the tastefully decorated Junior Suite, which offered a amazing Matterhorn view. The amenities like the Dyson hair dryer and Nespresso machine added a touch of luxury, though I noticed the soundproofing between adjoining rooms wasn't quite up to par.
Service
8.0
While most of the staff was friendly and accommodating, I experienced a bit of inconvenience with the front desk regarding an app issue. However, other staff members went above and beyond to make my stay enjoyable.
Location
10.0
The location was perfect, just a short walk from the train station, making it easy to explore Zermatt. I found the accessibility to ski lifts and attractions very convenient.
Dining
9.0
The dining options were excellent, particularly breakfast with a wonderful variety of food. I returned to the lobby restaurant for dinner as the dishes were of excellent quality, really exceeding my expectations.
Facilities
9.0
The hotel boasted fantastic facilities, including a lovely spa and pool area which were perfect for relaxing after a day on the slopes. Room service was prompt and offered a great selection of dishes.
John
United States of America,
November
2024
6.6/10
My stay at Schweizerhof Zermatt was fantastic, with a great blend of modern comfort and a touch of vintage charm. The staff were incredibly attentive and made my experience nice, although I did miss some of the previous hotel's personal touches, like free tea after skiing. The spa facilities were lovely and provided a great way to unwind after a long day on the slopes.
Rooms
9.0
The rooms are modern and very clean, equipped with iPad-controlled devices that provided convenience for accessing music and movies. I loved the comfortable beds and the spacious layout, which made it easy to settle in and relax. However, my room was a bit noisy due to its location on the main road, which could be bothersome at night.
Service
10.0
The service was excellent, with staff going above and beyond to ensure my satisfaction. Jose, the concierge, was particularly helpful, and the overall atmosphere felt welcoming and friendly. A huge shoutout to the team for their attentiveness throughout my stay.
Location
10.0
The hotel is perfectly located close to the train station and the Gornergrat Bahn, making it easy to get out and explore Zermatt and the mountains. This convenience was a significant advantage during my trip.
Dining
8.0
Dining at the hotel was a highlight, with a vibrant bar and restaurant that had a great ambiance. The breakfast buffet offered a wide variety of delicious options that set a positive tone for the day. However, I encountered a bit of rudeness from the breakfast staff, which put a slight dampener on the experience.
Facilities
9.0
The spa was a wonderful retreat, featuring a large pool and various relaxation areas. I particularly enjoyed the massages, which were well-executed. However, I noticed that the jacuzzi and steam room were limited to adults, which could be a downside for families.
Rick
United States of America,
October
2024
7.2/10
I had a nice stay at Schweizerhof Zermatt with a fantastic location just steps from the train station and attentive staff who really enhanced my experience. The breakfast buffet was a standout with a wide variety of options to fuel my day. However, I did encounter some noise issues at night due to the lively atmosphere in the lobby, which didn’t always allow for a peaceful retreat.
Rooms
9.0
My double room was well-appointed, though it was a bit snug for two people. The decor was stylish and inviting, making it a pleasant place to unwind after a long day of exploring.
Service
10.0
The staff were incredibly helpful, especially José, who assisted with dining reservations and local knowledge. They were genuinely interested in ensuring my satisfaction throughout my stay.
Location
10.0
The hotel's location was incredibly convenient, making it easy for me to access the train station and explore Zermatt's attractions. It truly made me feel at home in the heart of the village.
Dining
9.0
Breakfast was delicious with an impressive variety to choose from; I particularly enjoyed the fresh pastries and hearty options to set me up for the day ahead.
Facilities
8.0
While I appreciated the spa facilities and convenient in-house ski rentals, I wish the spa area was larger to accommodate more guests. Nonetheless, it provided a relaxing experience after a busy day.
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